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Quality Endorsed Settlement Agency Vicki Philipoff Settlement Services
  • +61 8 9486 4888
  • +61 8 9486 4899
  • Send us an info at vickiphilipoff dot com.au (email)

32 Delhi Street, West Perth Western Australia 6005

PO Box 1800, West Perth Western Australia 6872

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Client Survey

Thank you for deciding to settle with Vicki Philipoff Settlements. Your satisfaction with our service is of the highest importance to us. To measure this, we request your opinions on the quality of service delivered to you. This will help us to continuously improve our level of service. The Survey should take less than 5 minutes to complete and can be accessed by clicking into which category applies to you:

If you have difficulties accessing this online survey please contact one of our Conveyancing Specialists on 6311 4888 or email info at vickiphilipoff dot com.au

Thank you for your time smiley

We constantly strive to improve our Service to your valued client.

We would appreciate knowing how well you think we looked after them. Please complete the questionnaire and return it to us at your earliest convenience.

In appreciation for your time, you completed questionnaire form will be entered into a monthly prize draw. The monthly winner will be awarded a dinner for two at a Restaurant in Northbridge to the value of $100.

Surveys:

Real Estate Agent or Finance Broker Survey

PLEASE HELP US, SO WE CAN HELP YOU!!!!

We constantly strive to improve our Service to your valued client. We would appreciate knowing how well you think we looked after them. Please complete the following questionnaire and return it to us at your earliest convenience. In appreciation for your time, you completed questionnaire form will be entered into a monthly prize draw. The monthly winner will be awarded a dinner for two at a Restaurant in Northbridge to the value of $100.

  1. Please enter the address of the property we settled for you:
  2. What was your overall impression of Vicki Philipoff Settlements?
  3. Did you feel that your clients Conveyancer attended to your Settlement in a professional manner?
  4. Any comments you may wish to make?
  5. Did you find our Web-Track (our online Tracking facility) useful?
  6. The settlement industry is very complex. Would you like us to send you any information about the Real Estate and Settlement Industry from time to time?
  7. Do you have any suggestions on how we could have handled the settlement better for you or your client?

Selling or Buying Survey

We constantly strive to improve our Service to you our valued client, wherever possible. We would appreciate knowing how well we looked after you. Please complete the following questionnaire and return it to us at your earliest convenience.

In appreciation for your time - your completed questionnaire form will be entered into a monthly prize draw. The monthly winner will be awarded a dinner for two at a Restaurant in Northbridge to the value of $100.00.

  1. Please enter the address of the property we settled for you
  2. Why did you nominate Vicki Philipoff Settlements to attend to your settlement?
  3. Did your Conveyancer attend to your Settlement in a professional manner?
  4. Any comments you may wish to make?
  5. If you purchased or sold another property in the future, would you nominate Vicki Philipoff Settlements to act for you again?
  6. Would you recommend us to any of your friends, relatives, acquaintances?
  7. Did you find our sms mobile telephone messaging service useful?
  8. Did you find our Web-Track (our online Tracking facility) useful?
  9. Do you have any suggestions on how we could have handled your settlement for you better
  10. Would you like to hear from us via e-mail regarding any industry changes from time to time?