Lee-Anne was both delightful and perfectly efficient.
1. always showed a lovely manner – to the point but gentle and thoughtful, while keeping things moving, with just the right touch of humour to make the process enjoyable enough to not put things off. It was always a pleasure to talk to her, which encouraged me to do my bit quickly and well, too; and
2. Clearly was knowledgeable, obviously experienced, pragmatic and offered important guidance on “pinch points”. In short, very professional.
Thank you for allocating her to our two transactions. She truly deserves some acknowledgement. I would seek her out in a flash for our next transaction.”