No, service was flawless. Carly was efficient, informative and wonderful.
I would recommend Carly for settlements as she is professional and friendly. She settled promptly and communicated with me throughout the process.
February 2021Esther Tai
Carly was highly professional and accessible at all times— even replying after hours which we considered to be above and beyond
Carly was very patient and caring she always kept me up to date and was very professional.
February 2021Brian Fay
Thank you Carly for always keeping me up to date with same day responses to my email enquiries even when I wasn’t expecting a response until the next business day! Thanks also for your patience and professionalism. You’re much appreciated.
January 2021Jessica Tran
Although there is always room for continuous improvement, my experience with Vicki Philipoff was superbly splendid and surpassed my expectations. I dealt with Carly who was very professional, efficient and courteous. Whatever changes made, Carly ensured that I was made aware of and the settlement went smoothly without any hustles. Having a look at the settlement letter, I saw that their margins are small. As the industry is volume based, I would definitely use them again in the near future and highly recommend their services to my family and friends. I will always hold Vicki Philipoff in high esteem. They mean business.
Carly was professional, always answered queries well and in a timely manner and was lovely to deal with.
December 2020Suzanne Laird
No, Carly was lovely throughout the whole experience! I was on night shift in the middle of the Pilbara and she always answered my emails ASAP and was super helpful
Lisa de Groot
Lisa de Groot
Thanks Carly for all you hard work you did a great job . And looking forward to our other property settling in a few weeks
November 2020Michelle Brown
The best settlement service, very professional and thorough!
November 2020Jimmy Le
This is my fifth settlement using Vicki Philipoff since 2018 so they must be doing something right.
Good price and great service. All transactions have gone smoothly, so I am a happy customer.
November 2020Ian Penrose
I’ve already emailed Carly with lots of thank yous.
I cannot speak highly enough of her timely communications and clear responses. She was very thorough and effective and efficient
October 2020Leanne Syron
Thank you for another excellent experience! Great service, together with helpful and friendly staff who were all well organised and professional. I didn’t need to chase anything up or send reminders – a pleasant surprise!
We have used Vicki Philipoff Settlements three times now, I would not go anywhere else; twice we have requested an earlier settlement and your team have worked extremely hard to pull this together for us. Thank you
January 2021Diane Clynes
Was our first time purchasing this type of property and process went smoothly and queries we had were answered promptly
I have been very satisfied with all the assistance; especially Christy’s patience in answering all my questions.
January 2021Sue Hardy
An overall good experience with the flexibility I required with my settlement period. Great communication and there to assist with various enquires.
December 2020James Godliman
I was extremely happy with the way Christy communicated with me and the professional and efficient management of the settlement on my property. She answered all queries promptly and I had complete confidence in the process and her ability.
November 2020Robert Kemp
The process was so smooth, everything was done on email and phone.
November 2020Leida Reynolds
We were so happy with your agency, this was our 5th house and probably the easiest settlement. Christy was very accommodating and the emails made it easy for us to navigate! Would recommend you to our friends and family.
November 2020Lisa Gendall
Impressed with the service provided, thank you.
November 2020Bradyn Wallis
Very happy with the service we received. All of our needs were met in a very straight forward and professional manner. Any questions or queries were answered in a timely fashion and our minds were at ease knowing that the settlement of our new house was being dealt with by the best!
October 2020Andrew Walker
I was extremely happy with the conveyancing for the sale of my property , especially as I live interstate and Christy was fantastic with communication and completion. If I was lucky enough to win a dinner or two I would give the voucher to my sister who lives in Perth as I am unable to get to WA from Queensland.
August 2020Susan Payne
Thanks for your professionalism and clear communication. You made the process very stress free.
August 2020Jamie Burns
Pleased with the communication as I was in Victoria and was a little stressed as to how it would all go. No need for any stress it went smoothly.
July 2020Anne Kennedy
I am very happy with service received. Everything was taken care of and I didn’t have to stress or worrying about the settlement.
February 2021Jason Rajarathnan
Extremely professional and was helped with any questions. Very easy to work with.
February 2021Zala Verbole
Thank you Vicki Phillips Settlements & Evelyn. We will certainly use you again! Bryan & Lynn
February 2021Brian Colbert
Evelyn has been so professional, reassuring and helpful and a pleasure to do business with.
February 2021Joan Watson
This is our 4th or 5th property through VP and although this time it was as an Executor for a deceased estate it was as easy as always. We are very confident using VP as our settlement agent.
Very efficient, made an appointment following day & dealt in a professional and thorough manner. Receptionist even printed out the Documents as Evelyn had been assisting previous clients. Great job
January 2021Janella Davidson
Evelyn was great to deal with, I’m more than happy with the way she handled my settlement.
December 2020Jean Beale
Every time just spot on service!! I highly recommend VP settlement agency.
December 2020Jen Korab
Just wanted to say that Evelyn Craig did a fantastic job and would highly recommend her.
Thank you Evelyn for all your help, It’s been a little bit of a rollercoaster but we finally got there in the end!! You were very down to earth and a pleasure to work with on my first property.
November 2020Cruz William
Evelyn was very professional and would have no hesitation using her again
October 2020Janet Mansell
You were that good the first time I used you 2 weeks later. Thanks for your help!
October 2020Glenn Hepburn
Holly’s support was professional and responsive and the settlement went well. Holly assisted in getting the relevant Big 4 bank to be responsive also.
February 2021Graeme Carlin
Second time using Vicki Philipoff Settlements and we are very satisfied with the service. All process was clear and when it wasn’t, a phone call fixed it all.
We have been very happy with your services on both occasions, and are very happy to recommend in the future.
February 2021Claire Roberson
Holly and Vicki Philipoff are the only agents we’ve ever used and ever will use and I always have and always will tell my friends and colleagues and anyone I know to use them if they are buying or selling. They were recommended to me on my first purchase over 10 years ago by Richard Exham (mortgage broker) and we’ve used them several times since. Surely they’re the best agents in Perth.
January 2021Jeremy Roberson
Couldn’t fault your performance. Gave me great confidence in a time of high stress.
December 2020Jonathon Jones
The team at Vicki Philipoff gave their best performance. You never shirk your responsibilities, and you always maintain the necessary composure for a smooth work environment. Thank you for motivating and guiding my settlement through to the achieved goals and getting it accomplished. Thanks again.
December 2020Benjamin Evans
I’m very happy with the level of care and professionalism I received from Holly and other parties who assisted from Vicki Philipoff, especially as this is the first time I have purchased a block of land and had to go through the settlement process. I would recommend the agency to family and friends and would choose Vicki Philipoff again in the future.
November 2020Darby Watts
Fantastic service! Always runs smoothly very professional and low stress
November 2020Victoria Freer
Vicki Philipoff is the best in Settlement service. Thanks to Holly and the entire team. Settlement time line is 3 week in general but in my case they did in two week to keep to my builder’s timeframe. They promised and keep their promise without any extra charges. Many thanks.
November 2020Amit Chovatiya
Thanks for the speedy and hassle free settlement. No complicated forms and no back-and-forth. Very simple and straightforward process. The settlement agent was very easy to work with and friendly to talk to.
I had a difficult settlement, but Holly and Carly helped me navigate through the process and eventually settle my property. I am so glad that they were able to help my family. Thank you
October 2020Ryan Djanegara
Thank You Holly Ramos-Nelson and the team at Vicki Philipoff! First time buying/building experience and you guys made it so easy for me and my wife through this new transition! 10/10
October 2020Mohammed Salleh
We have been very happy with your services on both occasions, and are very happy to recommend in the future.
February 2021Alan Harris
Great service, assisted with everything that was required to achieve settlement quickly and without any dramas!
Kacy was very helpful and well organized. If someone ask for help definitely tell go to Kacy Mazzini.
December 2020Kento Kudo
Excellent service, professional and didn’t bother me with details I didn’t require. The settlement was seamless at our end, as usual!
November 2020Donna Watson
Very professional and helpful. Kacy was incredibly informative and answered every question we had. Being first time home buyers, we had no idea what we were doing or how to start, Kacy walked us through everything thoroughly and explained everything, so we were confidently going into our settlement.
November 2020Zoe Brandis
Our experience was great! The staff were friendly and super efficient with helping us through the settlement period!
October 2020Adrienne Zaccaria
Very happy with Vicki Philipoff. We have used them multiple times in the past and they would likely be our go to company in the future.
I was very impressed with the whole process and how smoothly it went. I would highly recommend Kacy to anyone who wanted a stress free settlement.
October 2020Kim Melvin
Kacy was amazing and talked us through all the steps of purchasing our first home in Australia. Kacy worked through all the paperwork with us so that we were able to clearly understand all of it!
September 2020Amanda Bevan
This is the third time I have used you guys and each time it get smoother and less involved for myself. Whatever you are doing, keep it up.
August 2020Bryan Pearce
Kacy was fantastic. I am so relieved to have had Kacy handle the process as she was so reassuring and always got back to me so quickly so I was up to date every step of the way.
Thank you to the whole team for a smooth and stress free settlement.
June 2020Helen Fielding
I again was more than happy with the service provided by Lee-Anne and Vicki Philipoff Settlements
Lee-Anne was incredible through the entire process.
December 2020Brooke Smith
a first time buyer, Lee-Anne spent a lot of time explaining what was required. Having a meeting with her to go through all the documents was helpful and she made herself very accessible. Thanks!
Lee-Anne was amazing and did a fantastic job. Really went above and beyond for us on what was a really difficult job. Thank you!
It was my first home, and i am so happy to have Vicki Philipoff as my settlement agent.
November 2020Jignesh Prajapati
Great company to deal with, will definitely be back next time!
November 2020Danielle Langford
A very smooth and professional service for a very competitive fee.
I will recommend using Vicki Philipoff settlements always for your property needs. They are the best in the industry , Very Professional, Friendly and competent . Very knowledgeable staff as well. Keep up the good work you guys provide. Settlement process made very easy and simple. Thank you Lee-Anne and team Vicki Philipoff.
Lee-Anne was incredibly helpful and made the process so smooth and lot less stressful. It almost seemed liked she works all day everyday, even in the late hours of the evening. Couldn’t recommend the team enough!!
September 2020Kirsty Bridgeford
I can’t believe how well our settlement was handled as it was not straight forward and the communication was exceptional. Not enough words of praise for the staff at Vicki Philipoff Settlements
Will happily let all my friends know how fantastic Vicki Philipoff Settlements are. Nothing was too much trouble and the communication was excellent. Certainly in our case we know Vicki Philipoff went above and beyond
September 2020Carol Robinson
I have used Vicki Philipoff Settlements on many occasions and always been satisfied with the professionalism and service offered.
September 2020Paul Nugent
Highly recommended Vicki Philipoff Settlement – Lee-Anne did a amazing job. Thank you.
August 2020Li Li
Lee is just awesome- always prompt and helpful. This is our 5th settlement through Vicki Philipoff and Lee is the reason why I always settle through Vicki Philipoff. Thanks Lee for assisting us through the settlement process every time 😊
January 2021Preeti Soni
Very professional and I would definitely recommend to others, I have already advise Lee I will contact her again when I have another house to buy.
Thank you team and well done.
January 2021Kathryn Ryan
Fantastic work Lee Massey, thank you for helping Daniel and Myself settle our home, you were brilliant.
February 2021Jesse Coulter
I was extremely happy with the service and I will recommend to all my associates.
February 2021Mathew Merson
Lee was great and very knowledgeable also happy to share and spend time with explanations.
Jan 2021Sally Cox
Working with Lee on our recent purchase was a pleasure. She was constantly keeping us informed through the process, and answered all our queries lightning fast!! This is our second time working with Vicki Philipoff and we will certainly see you on the next one!! Highly recommended.
Lee was supportive and informative through the whole process and helped us understand the process. We are very thankful to have her as our conveyancer. She definitely went above and beyond, even replying to our emails that were well out of business hours when we had questions.
Everything was handled with a minimum of fuss. Communication was timely and appropriate, messages were returned promptly. We always had the very clear impression that everything was totally under control. Lee even took the time to compliment the good work of our agent.
Dec 2020Stan Scott
The settlement was handled professionally and painlessly. The documents were received on a timely basis and the explanations for each action was clear and concise.
Keep doing what you are doing. It is working well.
Dec 2020Aspi Wadia
Every time I contacted the business the staff were polite always passed on messages and were as helpful as they could possibly be regarding the property settlement and made my job as executor all that easier.
November 2020Brenton Glossop
It has been brilliant!!! Lee is totally on the ball, very responsive and so helpful. I will certainly recommend her to my contacts.
November 2020Cheryl Koh
Keep doing what you are doing. You must be a great team! Thank you for making our settlement so easy for us, even though it did have a few challenges beyond our control.
November 2020Jane Barker
Thank you to Holly and her colleague Leonie Mallet who looked after our settlement process. As it was done over the Christmas and New Year period Holly was on leave, Leonie picked up our case and helped us a lot. It was great team work! Thank you ladies for your professional approach, for always being there to answer any question and see into any concern. Thank you and kind regards, Daria & Artem
Everything was first class. Leonie is a credit to the organisation
Leonie was great. Friendly and efficient. Thanks.
March 2019Kimley Brough
Thanks for yet another great experience buying and selling my house.
January 2020Jonathon Thompson
Great service, at a reasonable price, have never had any problems with any of my recent settlements. Highly recommend to anyone.
December 2020Aaron Vigar
Good reliable service which is why we have returned 6 times so far…. and counting!
December 2020Geoff Atkins
Lisa was great to work with and was able to help us through the process easily.
The settlement was handled very well and on time. All questions were answered in a timely manner and she was pleasant to deal with.
October 2020Nick Whitfield
You made the process very simple and at a very reasonable price!
September 2020Jacqui Abbiss
Very happy with the way my settlement was handled from start to finish. Lisa was great with any questions we asked her during the settlement and kept us informed along the way.
September 2020Blair Tilbee
Lisa Fox made this settlement the easiest I have ever experienced – on time, no problems!
August 2020Geof Hearn
Fantastic efficient service at a good value for money. Faultless from the fist phone call to moving in. Thank you.
July 2020Julian Thomas
Lisa was fantastic helped us through the process and went over and above to help us on the day of settlement.
July 2020Gavin Stewart
Very happy with how settlement was handled, as this was my first home I was a little unsure of how the process worked. Lisa did a good job of simplifying the process, she also helped me with some issues that arose with a fence breaking before settlement was finalised. Lisa and her partner Lee-Anne gave me some great advise as to what my rights were in regards to having the fence fixed or receiving compensation for the cost of the fencing which in the end is what we decided to go with.
June 2020Matthew Scott
The settlement was effected very professionally and efficiently. I was kept informed of developments and was very happy with the standard of service received.
Lisa was amazing. She really made us feel like it was all under control.
May 2020Adam Hewitt
Loved working with you guys. Very helpful and made he whole process anxiety free, especially as a young women doing this whole process for the first time. It was all a dream thanks again to Maria for the help
February 2021Emily Durrant
Thank you. The settlement process was no fuss and straight forward.
January 2021Julie-Anne Gray
Maria was wonderful to deal with. Very easy advice and constant updates. As we live in Sydney, NSW and selling a property in Alkimos, WA we were very impressed with the service provided by Maria and the team at Vicki Philipoff Settlements. Everything was easy and greatly guided.
December 2020Kerrie Fitzpatrick
Extremely happy with the work Maria O’Brien did for us, it wasn’t a straight forward job but Maria new exactly what the best way for the settlement to happen. I would definitely recommend Maria to all friends to help with there settlement jobs.
December 2020James Edmond
This is My partner and I’s first home and We couldn’t of asked for a better experience, thank you!
November 2020Mirium Hurst
Maria responded immediately to any questions we had, she was excellent and really knows her job.
James and Ahnna Beaudoin
November 2020James and Ahnna Beaudoin
Maria was very helpful, any problem was never an issue to resolve for her!
Maria O’Brien was incredibly helpful, professional and understanding throughout the whole process. Highly recommended. Massive thank you to her from my wife and I.
October 2020Kurt Wales
Maria was a real pleasure , answered our questions very promptly and and with a lot of expertise.
October 2020Tova Challenor
Maria went out of her way to ensure our settlement occurred as soon as possible. She was confronted with numerous hurdles and uncontactable people, although she relentlessly hunted them down in order to meet the earliest deadline possible. Brilliant job Maria and extremely pleasant and lovely to deal with. Thanks Maria!
October 2020Brian Gibson
Communication between clients and you guys has been very good! Easy and stress free!
September 2020Tom Hanson
Thanks so much to Maria with how she helped me handle the settlement, particularly when I was stuck in Victoria due to Covid. Loved the innovative adaptiveness of Vicki Philipoff in unusual times which helped me to avoid additional stress and enabled a seamless settlement!
August 2020Amanda Gorman
I really appreciate that Rianna was able to organise a 16 day settlement from Final finance approval to meet the cut off the the state and federal building grants.
January 2021Kristian Lawrence
Thank you all your efforts, made it such an easy experience over a pretty stressful time
December 2020Daniel Zivkovic
Service was great, I have used you now 3 times now and always the same. fabulous!
December 2020Alexandra Burns
This is the second time I have used Rianna and I know I don’t have anything to think about as she is always on the ball; good communicator and explains procedures.
December 2020Daniel Hendley
Appreciated the responsive timely service and the whole team working together to provide a prompt and a suitable outcome. Communication via Emails was very helpful. Phone calls were returned promptly and service from everyone was helpful and friendly. Thank you.
We have used Vicki Philipoff Settlements now for our last to settlements and will continue to do so in the future, always extremely professional and always get the job done on time, Thanks
October 2020Conrad Murphy
Rianna was extremely efficient and competent, as well as very friendly and approachable, she did a fantastic job.
September 2020Brenda Spencer
Rianna was an absolute superstar. Very friendly, approachable, knowledge and fantastic at communicating throughout the whole process.
August 2020Sarah Reilly
Excellent service by Rianna. Very helpful throughout the transaction.
We have used Vicki Phillips many times over the years when we have moved our family homes. Always professional and efficient, they take care of what needs to be done in a friendly and courteous manner.
July 2020Brian Gilbert
I must commend you on the professional service you and your staff provide across all areas of service. Thank you you all for your professional kind caring customer service I really appreciate your guidance and understanding. Take care
June 2020Veronica Espinos
Rianna is so amazing, I believe that she had gone above and beyond anything we would have expected from a settlement agent. She is a great asset to the company and a wonderful person on all levels. We are so pleased that she was assigned to do our settlement and we will definitely recommend her personally to our friends and family. I also wanted to say how grateful we are for everything she has done for us especially in these uncertain times. Her advice, guides and also very rare kindness has helped us through a very unique situation. I honestly can’t thank her enough. We wish Rianna all the best.
April 2020Lana Shomali
For what seemed like a daunting process to me, Vanessa and her team made it very smooth and easy. As someone with no prior experience in the process, I had a lot of queries which were answered quickly and clearly. Very impressed and happy.
Vanessa was very good. There was a delay at the bank on settlement day and she was very helpful to fix this issue. Good communication throughout process.
February 2021Kevin Widjaja
The settlement occurred over the Christmas period which meant our conveyancer went on leave. However, the handover to Evelyn Craig by Vanessa was exceptionally well done and meant that the completion of settlement went smoothly with good communication from both Vanessa and Evelyn. Thank you very much!
January 2021Helen Mills
Having used the company before and been well looked after there wasn’t ever a question about who I would use this time. We were hoping to have the same person to deal with but they were no longer available and in the end that made no difference. Again a positive indictment of the service we received from the other side of the country
December 2020Margaret Seach
The amount of help i received from Vanessa was just amazing. Always kept me up to date with a very difficult settlement whilst going above and beyond what should have been a normal time frame.
I have been very satisfied with Vanessa’s work, her manner and her efficiency. It was a pleasure to have Vanessa doing this settlement. Thank you
December 2020Sue Hardy
With this being my first home purchase I was incredibly nervous, the whole process was made super simple and Vanessa dealt with all my amateur questions efficiently with so much patience. I am forever grateful.
December 2020Sally Williams
Vanessa was really helpful throughout the settlement process. As first home buyers she answered every question we threw at her in a timely manner. Would happily go through a settlement process with Vanessa again and we now have a lot more knowledge thanks to her.
Cant wait to work with Vanessa when we buy another house. The whole process was made easy.
November 2020Richard Itzstein
Thank you for offering a great service. To be honest at the agent selection stage the clincher was definitely the competitive pricing including the offer not only to match but better a competitors quote. Very happy customer will repeat business if the occasion arises.
Vanessa was absolutely fantastic ! She has handled our settlements before and she went above and beyond to get both our settlements done together. The title for our land was only issued on the Wednesday and she managed to get it settled, with our other property, on the Friday! Awesome job 😁 Quickest settlement in history I would think !!
I was really happy about the way that Vanessa kept in touch with me to let me know how things are going.
I was Vicki’s very first client when she commenced her own business some 15 years ago. I have had numerous property dealings over the years, and on each and every occasion, they have been handled by Vicki Philipoff. Without any hesitation, I thoroughly recommend Vicki Philipoff Settlements to anybody that is either buying or selling a property, as this firm is most efficient, friendly and offers personalised service together with completely professional and prompt attention.
Dr Gerald B Ivory
Muffet Pty Ltd
(Mining & Commercial Property Investment Company)
East Victoria Park
When clients settle with Vicki Philipoff Settlements they can rest assured they will be dealing with highly experienced and competent staff. I have recommended Vicki Philipoff Settlements to many of my clients, who have also found her firm offers excellent personalised and professional service.
Leahy & Partners
I first dealt with Vicki when I purchased my first home several years ago. Since then I have had the pleasure of experiencing her exceptional service on several occasions and on each occasion, my settlements have occurred on time, without delay. I am delighted to recommend Vicki Philipoff Settlements because I have peace of mind when dealing with them.
Vicki Philipoff has been handling settlements for my family and I for at least the last ten years and I have never experienced anything but magnificent service. I wish that more settlement agencies provided such great service.
Vicki Philipoff has been handling our property settlements since 1986 and during this time she has settled many properties for us. We have always found her services to be competitively priced and we have always received the best value for our money. We have no hesitation in recommending Vicki Philipoff Settlements to any Builder or Property Developer.
T & R Ricciardello
Weststyle Design & Development
Vicki Philipoff Settlements has supported the Bassendean community by sponsoring a page in the Bassendean Centenary Calendar. I have used the agency in the past and I have found the service offered by them to be of a high standard. I have also recommended Vicki Philipoff Settlements to people I know.
Mayor (1997 – 2001)
Bassendean Town Council
I am pleased to offer this testimonial for Vicki Philipoff Settlements. I have had several property transactions conducted by Vicki Philipoff over the years and have always found the service to be professional, honest and reliable. I have no hesitation whatsoever in recommending Vicki Philipoff Settlements to anybody that requires a settlement agent.
Barrister and Solicitor
Like Travel Agents, you need to deal with a settlement agency that provides the most efficient, friendly and effective service possible. I have had the pleasure of experiencing this exceptional service from Vicki Philipoff Settlements on several occasions and recommend this agency to anybody buying or selling that requires a settlement agent.