Although there is always room for continuous improvement, my experience with Vicki Philipoff was superbly splendid and surpassed my expectations. I dealt with Carly who was very professional, efficient and courteous. Whatever changes made, Carly ensured that I was made aware of and the settlement went smoothly without any hustles. Having a look at the settlement letter, I saw that their margins are small. As the industry is volume based, I would definitely use them again in the near future and highly recommend their services to my family and friends. I will always hold Vicki Philipoff in high esteem. They mean business.